We focus on OEM and ODM, We can customized the product as per your design, and if you only have rough idea for your product packaging, then just come to us, our designer can give you design as per your idea. Welcome to join us, and we are looking forward to build a long term cooperation with customer from all over the world.
1. Fortress Accept OEM & ODM, Make your Idea Come True by 3D FREE MOCK UP
2.How Fortress Ensure ON TIME Delivery By Production Schedule Chart
3. Update step by step with photos for letting our customer know each step production of goods
4. How Fotress Ensure Quality-Internal Inspection Report for Every Shipment
5. Customers FIVE-STAR praise from all over the world.
Packing & Delivery
All of the products will be sent to you on time.
Our products are widely accepted by the client all over the world, our main export in America, Germany, England, France, Spain, Canada, Italy, Australia, South Korea, South Africa, and the Middle East, etc.
We can send products to your home via all kinds of transport. A dozen forwarders are helping us get the goods and send them to our customers. The fastest and cheapest for you. Contact us.
Delivery Time: Normally 25 days after confirmation of the order.
Sample Time: After receiving the sample charge and all the material & design being confirmed, the sample time is 3-5 days and Express delivery usually needs around 3-5 days.
We can check the best shipping option for you to meet a different request, we have many shipping partners.
Delivery Time
1. By courier, like DHL, UPS, FedEx, etc. It is door to door, usually, 5-7 days to arrive.
2. By air to the airport, usually, 3-4 days to arrive.
3. By sea to the seaport, usually, 15- 30 days to arrive.
If your delivery time is very urgent, we suggest you choose by courier or by air; If it is not very urgent, we will suggest you choose by sea, it is very cheap.
Delivery Packaging
1.Individual Packaging: Poly Bag/Shrink Wrap/Water Proof Paper.
2.Insert/Divide Protection Inside.
3.Best K=K Export Corrugated Carton.
4.Carton Packaging Belt/Film Wrapping.
5.Complete Shipping Mark.
6.Use Plastic Base To Protect The Product From Moisture And Damage.
7.Plastic Pallet Packaging: Film Wrapping/Packaging Belt/Comer Protection.
8.Safe And Steady Container Transportation.
Q: What is the best price you can offer?
A: All our products are customized, so we need your help to give us below details so that we could calculate the best offer for you:
-What’s the size of the packaging that you need? Or your product size?
-Do you need any color printed on it?
-Do you need any inserts to hold or protect the products?
-How will you make your logo? Foil, spot UV, emboss/deboss? Here enclose a photo of the special treatment for logo, pls kindly check with it.
-What’s the qtys that you need to make?
Q: Can I get free sample from you ?
A: You could get free sample as per below:
-our existing sample, we could send you our existing sample for quality testing, but you need to afford the freight cost.
-If you place an order to us and the amount is above 10000usd, we can customized free sample (not including the extra special cost such as Mould cost) for future project development.
Q: Does the sample cost refunded after order confirmed?
A: All sample cost not included the sample delivery cost can be fully refunded once order amount is added up to usd$10000. If the order amout is less than USD$5000, only can refund half of the sample cost.
Q: What is minimum quanity?
A: Our MOQ is 1000pcs each item, but sometimes we offer less than this for clients to start up business.
Q:What is price for 100/ 200 quantity ,1000 prices is too high for us to start
A: We are sorry that since all our products are OEM, which made our MOQ have to be 1000pcs, if not, then it will not be Win-win bussiness (you will pay for far more than what you expected for small qtys and we do not have profit), as we knew the bussiness ethics is Win-win bussiness, hope you could understand.
May we know that why you only need 100pcs for start, Is it because of the budget? If yes, we can 100% sure that 100pcs cost will be almost the same as 1000pcs amount, so which is really not cost-efficient for you, or Is it because you do not have the warehouse to storage, if yes, you can order 1000pcs at first, then we can ship the qtys you need now and keep the remainning in your warehouse until you need.
Q: Can you make the packaging as per my design?
A: Of course, all our products are customized, so far we helped our customer to make more than 3000 different products, we can customized as per your request, such as Size, color, content, logo finishing etc.
Q: Are you factory or trading company?
A: We are family owned factory, our factory started by our Boss’s uncle at 2003 with domestic bussiness, and he have our boss to handle the all bussiness from 2012, so our boss uncle is focus on production and our boss is focus on Sales (but all worker in our factory are not our family membee), and our factory is not in the same place as the factory, the reason as below:
-Sales office is in the area which is close to the central of the city, it can help us better to hire the skilled salesman.
-Factory is in the remote area of city, which can save the rent cost, then it can help you to save cost as well.
Q: Do you have a cataluge of your products?
A: Of course, here enclose are the company brief introduction and product catalogue for your reference, and welcome to design yours!
Q: What certificates do you have?
A: All of our packaging are paper material and we got many certificates for recyclable, biodegradable, food grade, such as FSC, FDA, SGS etc.
10.
Q: What’s the payment method?
A: All custom tubes require a 30% deposit with the balance paid before shipping.
Payment Terms: T/T, L/C, Western Union, MoneyGram, Paypal, Escrow, Credit Card. Alibaba trade assurance.
11.
Q: What’s your production turn around time / lead time?
A: Normally, lead time for customized sample is about 5-7 days(not included holidays), for mass production is about 20-25 days(not included holidays), kindly noted on this first.
12.
Q: What is your terms of delivery?
A: We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one which is the most convenient or cost-effective for you.
13.
Q: What are your after-sales services?
A: We will refund the bad tubes money to you, and have this money keep for the next order amount. We will remake the bad quality together with the next order.
14.
Q: Do you have stock products to sell?
A: No, we work on OEM orders. Each product we do is custom.